The Web Host Pro support team is known for expertise, clear communication, and professional problem-solving.
Whether you’re troubleshooting a server issue, setting up a new domain, or improving site performance,
our technicians provide practical guidance you can act on.
We also offer multiple support channels including live chat, phone, and email, so help is always close by.
Starting a website is simple. You typically need two things: a domain name (your web address) and web hosting (where your website files live). Once your domain points to your hosting, your website can be reached on the internet.
Domain registration reserves a name (like yourbusiness.com) so it can point to your website. Without a domain name, visitors would need to use a server IP address or a subdomain. After registration, the domain can be connected to your hosting so it loads your site.
A web host stores your website files and delivers them to visitors over the internet. Hosting runs on servers that are online 24/7 so your website can be accessed anytime. A simple way to think about it is: hosting is the “land” your website is built on.
There are four common hosting types: shared hosting, reseller hosting,
VPS, and dedicated servers. Each option differs in performance, resources,
and management flexibility.
Speed and capacity matter most for ecommerce and high-traffic sites. Any server can process only so much
data per second, so a quality provider must avoid overselling resources. If you see “unlimited everything,”
it’s worth looking closely at limits and fair-use policies.
Your domain’s name servers (DNS) for web hosting, add-on domains, and parked domains are:
ns1.webhost.pro
ns2.webhost.pro
ns3.webhost.pro
You update name servers at your domain registrar. If you registered your domain with us,
we will apply these automatically. If you transferred a domain to us, you may need to update
name servers after the transfer completes.
VPS and dedicated servers typically use custom name servers. If you need help, contact us.
We do not offer free trials for cPanel hosting, reseller hosting, or dedicated servers due to fraud risk.
We do offer a 45-day money-back guarantee on web hosting and reseller plans, and a
15-day money-back guarantee for VPS and dedicated servers.
We can also activate a limited free trial for unmanaged VPS in some cases after identity
verification. Contact support if you’d like to request this.
WordPress, ecommerce, and SiteJet hosting also include a
no-questions-asked, 45-day money-back guarantee.
cPanel demo:
cPanel Demo
1. Log in to your Account Manager from any page on our website.
2. Under Active Services, click the hosting plan you want to use.
3. If you see the Softaculous icon in Quick Links, open it. If not, click “Log in to cPanel.”
4. In cPanel, locate WordPress (or open Softaculous) and follow the installer steps.
Important tips:
• Your domain must be live (DNS fully propagated) before the installer will work.
• Use https:// (and https://www. if that’s your preferred format).
• Save your /wp-admin login link after your first login for easy access later.
• Use a security plugin with brute-force protection to help deter spammers and attackers.
localhost
Remote MySQL access is not available on shared or reseller servers. For remote database access,
you’ll need a VPS or dedicated server.
WordPress is popular, flexible, and powerful. It can also generate high CPU usage if it’s not maintained.
The good news is that performance and security improvements are straightforward, even for new users.
If you’d like help, open a support ticket and we can assist.
Below are the highest-impact steps, in order. Before you start, we recommend a full backup (files + database).
# Block WordPress xmlrpc.php requests<Files xmlrpc.php>order deny,allowdeny from all</Files># Block WordPress xmlrpc.php requests (allow one IP)<Files xmlrpc.php>order deny,allowdeny from allallow from 123.123.123.123</Files>
There are many other ways to improve WordPress. These are the most impactful steps we recommend for most new installs.
Our recommended OS is AlmaLinux 8, but you can choose from a wide selection of options.
This list changes as new versions are released. Contact us if you’d like the current options confirmed.
Examples: CentOS 7 (64-bit), AlmaLinux 8 (64-bit), AlmaLinux 9 (64-bit), CentOS 8 Stream (64-bit),
Ubuntu 16.04/18/20 (64-bit), Debian 9/10/11 (64-bit).
We accept major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Bitcoin, Cash App, and Venmo.
IP4 104.223.43.192/26
IP6 2607:fcd0:ff03::/64
IP4 104.223.9.0/24
If you can’t find the help you need here, please open a support ticket or reach out to us on
WhatsApp
.
Our team is happy to help anytime.
Sitepad website builder
Free link shortener
Free SEO tools
Free network tools
Page rank tool
WinSCP FTP SSH (Windows)
CyberDuck FTP (Mac / Windows)
Putty SSH (Windows)
Tera Term SSH (Windows)
Termius SSH (Mac)
Smart FTP (Windows)
CORE FTP (Windows)
Website color tool
Image round edges tool